3patti gold Privacy Policy — Your Data is Completely Safe With Us

1Introduction — Who We Are and Why This Policy Exists

3patti gold (referred to as "we" or "the platform") operates a trusted online gaming and betting service for players in Bangladesh. When you use our website and app, you share certain information with us. This Privacy Policy clearly explains what that information is, why we collect it, and how we keep it secure.

We believe privacy is a fundamental right. That's why this policy is written in plain, straightforward language — not dense legal jargon. Our goal is for you to truly understand what happens with your data.

This policy applies to the website, mobile app, and all digital services offered by 3patti gold.

2What Data We Collect

3patti gold collects the following types of information:

a) Information you provide directly:

• Name, date of birth, gender
• Mobile number and email address
• Bank or mobile banking details (Mobile Pay/Nagad number)
• National ID or passport (for KYC verification)
• Profile picture (optional)

b) Automatically collected:

• IP address and device information
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming history & betting records
• Transaction history

3How We Use Your Data

The information we collect is used for the following purposes:

4Data Sharing Policy — Who We Share With

3patti gold does not sell your data. However, it may be shared with trusted third parties in limited circumstances:

• Payment processors: Mobile Pay, Nagad, Rocket — to process transactions. Only the minimum necessary information is shared.
• Identity verification services: To licensed verification providers for completing KYC.
• Technology service providers: Cloud hosting, email services — all contractually bound to maintain data protection.
• Law Enforcement Agencies: By court order or legal obligation.
• Fraud Prevention Organizations: To detect money laundering or fraudulent activity.

Outside of the cases mentioned above, your data is never shared with any third party — not advertisers, not data brokers.

5Cookies & Tracking Technologies

The 3patti gold website uses cookies — small text files stored in your browser that help improve your experience on the site.

• Essential cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your preferences — such as language settings. Disabling these may cause some features to stop working.
• Analytics cookies: To understand which parts of the site are used most. No personal information is recorded.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging in.

6Data Retention Period

We retain your data only for as long as necessary:

• Active account: All data is retained for the duration your account remains active.
• Closed account: Data may be retained for up to 5 years after account closure (as required by law).
• Financial transactions: 7 years (in accordance with banking regulations).
• Customer support conversations: 3 years.
• Cookie data: Up to 1 year.

Once the retention period ends, data is securely deleted or anonymized.

7Your Rights — What You Can Do

As a 3patti gold member, you have the following rights:

• Right to Know: You can find out exactly what personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate information.
• Right to erasure: Under certain conditions, you may request the deletion of your data.
• Portability: You can request a copy of your data.
• Right to Object: You may object to the processing of certain types of your data.
• Marketing opt-out: You can opt out of promotional communications at any time.

To exercise this right support@3pattigold.onlto reach us. We will respond within 30 days.

8Children's Privacy

3patti gold is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

Age is verified at registration. If we discover that a minor has created an account, it will be closed immediately and all collected data will be deleted.

If you believe a minor is using this platform, please notify us immediately.

9Security Measures

To protect your data, 3patti gold has put the following technical and administrative measures in place:

• 256-bit TLS/SSL encryption — in transit
• AES-256 encryption — at rest
• Two-Factor Authentication (2FA) available
• Regular security audits and penetration testing
• DDoS Protection
• Regular security training for staff
• Automated system for detecting suspicious activity

That said, no online system can guarantee 100% security. We ask that you stay vigilant — use a strong password and never share your login credentials with anyone.

10Third-Party Services & Links

The 3patti gold platform may include integrated third-party services. These services have their own privacy policies, which are outside our control:

• Payment Gateways (Mobile Pay, Nagad, Rocket)
• Game Software Providers
• Live Chat Support

Their own privacy policies apply when you use those services. We recommend reading their policies as well.

11Policy Changes & Updates

3patti gold may update this Privacy Policy when necessary. For any significant changes:

• Advance notification will be sent to your registered email address.
• A banner notice will be displayed on the platform's homepage.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.

12Contact — Questions or Complaints

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@3pattigold.onl
• Live chat: 24/7 live chat support after logging in to the platform
• Response time: Within 24 hours (usually faster)

Protecting your privacy rights is our responsibility. Don't hesitate to reach out with any concerns — we're always here to help.

You can also reach Terms & Conditions and Responsible Gaming We encourage you to read that policy as well.